Gold support

Gold Support

        Unlimited software updates.

        Unlimited support via e-mail, phone and (where necessary) on-site and remote visits.

        Four site visit per year.

        Four-hour response.

        Cover for 24 hours per day, seven days per week, 365 days a year

        Unlimited training of all EDM2000 users.

Cost per month: £976

Cost per annum: £11,710*

Additional on-site work or chargeable work at standard rate less 20% discount.  A minimum of half a day charge per visit.

* Additional charges may apply if a hospital is in a congestion charging area


Not sure which one to choose? - use our support decision matrix to help


Updated: June 2019

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