Bronze Support 

¶          Software updates

¶          Unlimited support via e-mail and remote access

¶         One site visit per year

¶         Next business day response

¶         Cover for eights hours per day, five days per week (weekdays)

(Public holidays and weekends excluded - see Bronze Plus for option)

 Cost per month: £241

Cost per annum: £2,888*

Bronze Plus

You also have the option to upgrade to Bronze Plus.  This will provide smaller hospitals that only have formula room staff working at the weekend to have access to technical support (telephone only - same day response, 8am to 12 noon).

Cost per month: £337

Cost per annum: £4,042*

Not sure which one to choose? - use our support decision matrix to help

 Additional on-site work or chargeable work at standard rate less 10% discount.  A minimum of one-day charge per visit (upgrades, training or additional reports can be completed during this time).

 * Additional charges may apply if a hospital is in a congestion charging area

Updated: January 2014