Gold Support

¶        Unlimited software updates.

¶        Unlimited support via e-mail, phone and (where necessary) on-site and remote visits.

¶        Four site visit per year.

¶        Four-hour response.

¶        Cover for 24 hours per day, seven days per week, 365 days a year

¶        Unlimited training of all EDM2000 users.

 Cost per month: £976

Cost per annum: £11,710*

Additional on-site work or chargeable work at standard rate less 20% discount.  A minimum of half a day charge per visit.

* Additional charges may apply if a hospital is in a congestion charging area

Not sure which one to choose? - use our support decision matrix to help

Updated: January 2014